Privacy Policy

1. Compliance with Laws and Regulations

BTC Co., Ltd. ("the Company") complies with the Act on the Protection of Personal Information and other laws, guidelines and this Privacy Policy relating to the protection of personal information when handling personal information. This Privacy Policy applies when you use the services and mail-order sales provided by the Company (collectively, "the Services").

Please read this Privacy Policy before using the Services (including but not limited to Barberclub.jp). By using the Services, you are deemed to have agreed to this Privacy Policy.

2. Definition of Personal Information

In this Privacy Policy, "personal information" means information relating to a living individual that falls under either of the following.

1. Information that can identify a specific individual by the name, date of birth or other description contained in it (including information that can be readily collated with other information and thereby identify a specific individual).
2. Information containing an individual identification code.

3. Purposes of Use

Except where you have given your consent or where permitted by law, the Company obtains and uses your personal information within the scope of the following purposes.

1. Membership registration for the Services, identity verification at the time of use, and customer management.
2. Contacting you, sending notifications, and providing after-sales service.
3. Providing the Services and shipping products.
4. Sending email newsletters.
5. Advertising, sales, information provision and marketing, and research, analysis and study for those purposes.
6. Providing, recommending, advertising and marketing services and products according to your interests, based on analysis of your attributes and behavioural history.
7. Delivering behavioural targeting advertisements through advertising distributors such as Google and Yahoo! JAPAN.
8. Conducting campaigns, prize competitions, surveys, monitor programmes and other events.
9. Payment, billing and refunds relating to the Services.
10. Providing the login function on the Company's website.
11. Development, improvement, quality enhancement and maintenance of the Services.
12. Responding to enquiries.
13. Investigating, detecting, preventing and responding to fraud and other improper or inappropriate conduct.
14. Other purposes incidental to those above.

4. Information We Collect

In addition to matters prescribed by law, the personal information the Company obtains from you is as follows.

1. Your name, age, gender, date of birth, address, telephone number, employer, school, emergency contact, family composition, email address, facial photograph and other information relating to you.
2. Information relating to payment and payment methods (including bank account numbers, credit card numbers and information relating to electronic money).
3. Entry records for each store and security camera footage within the premises.
4. Information stated on identity documents you present, such as a driving licence, passport, health insurance card or certificate of residence.
5. Other required items accompanying attendance at or participation in various programmes.
6. Information necessary to perform the Services you use, and information relating to those transactions.
7. Records of your use of and purchases from the Services.
8. Login information (identifiers, account IDs and passwords, names and email addresses).
9. Behavioural and location information obtained through information terminals, cookies and other tracking technologies.

5. Restrictions on Provision to Third Parties

The Company manages personal information appropriately and does not disclose or provide it to third parties without your prior consent, except in any of the following cases.

1. Where required by law.
2. Where necessary to protect a person's life, body or property and it is difficult to obtain your consent.
3. Where particularly necessary to improve public health or promote the sound development of children and it is difficult to obtain your consent.
4. Where it is necessary to cooperate with a national body, a local government or a party entrusted by them in carrying out duties prescribed by law.

6. Joint Use of Personal Information

1. Purpose of use: the purposes set out in "3. Purposes of Use".
2. Items covered: the items set out in "4. Information We Collect".
3. Party responsible for management: BTC Co., Ltd., Representative Director Yuichi Baba, B001, URBANPARK Daikanyama 1, 9-8 Sarugakucho, Shibuya-ku, Tokyo 150-0033.
4. Scope of joint users: each franchisee operating a store under the Company's brand (including Barberclub.jp).

7. Outsourcing and Supervision

In order to conduct its business smoothly and provide you with better service, the Company may entrust your personal information to third parties within the scope necessary to achieve the purposes of use. Where personal information is entrusted to a third party, the Company requires the contractor to manage it strictly and supervises the contractor accordingly.

8. Management and Protection of Personal Information

When handling personal information, the Company appoints a manager responsible for its management, maintains the accuracy of the information, manages it appropriately and strictly, and works to prevent its leakage. The Company also implements security measures at an appropriate and reasonable level against risks such as unauthorised external access, loss, destruction and alteration.

9. Security Control Measures

The Company takes necessary and appropriate measures from organisational, personnel, physical and technical perspectives to ensure the secure management of the personal information it handles.

10. Disclosure, Correction, Deletion and Suspension of Use

If you wish to request disclosure or similar action, please contact the enquiry desk below.

11. Changes

The Company will change the purposes of use of personal information only where the change is reasonably deemed to be related to the purposes before the change. Where this Privacy Policy is changed, the change takes effect upon publication on this page.

12. Disclaimer

The websites of the Services contain links to other companies' websites. The Company is not responsible for the protection of personal information on those websites.

13. Enquiries

B001, URBANPARK Daikanyama 1, 9-8 Sarugakucho, Shibuya-ku, Tokyo 150-0033

BTC Co., Ltd. — Personal Information Enquiry Desk